Terms and conditions
Welcome Seeker!
We’re thrilled to have you explore the magical world of Lumos Oracle. Before we begin our journey together, please take a moment to review our enchanted guidelines.
These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and using our services, we assume you accept these terms and conditions. Do not continue to use Lumos Oracle if you do not agree to all of the terms and conditions stated on this page.
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OUR MAGICAL SERVICES
Lumos Oracle offers tarot readings and other divination services designed to provide insight and entertainment. Remember, these readings, events and all the content provided on this website are for entertainment purposes only and should not replace seeking professional advice.
Using our enchanted Website
Eligibility: You must be at least 18 years old to use our services.​
Prohibited Conduct: We ward off bad vibes. Only positivity and love shall charm. You agree not to use the website for any unlawful purpose or to engage in any conduct that restricts or inhibits anyone else’s use or enjoyment of the website.
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Intellectual Property
Our content is sacred! Unless otherwise stated, Lumos Oracle owns the intellectual property rights for all material on the website. All intellectual property rights are reserved. However, some visuals on this site have been created using Canva. These visuals are used under the license provided by Canva, and while we have the right to use them, they remain the property of their respective creators as per Canva's terms of use.
Usage Rights: You may access this from Lumos Oracle for your own personal use subjected to restrictions set in these terms and conditions.
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Booking and Payments
Service Fees: our service fees are clearly stated on our "Services" page. By booking a service, you agree to pay the applicable fee.
Payment Methods: We accept payments via Interac, Paypal (Julie Tristant lumosoracle) or Cash.
Refund Policy: All sales are final. We do not offer refunds for completed services. If you need to reschedule, please contact us at least 24 hours before your appointment.
To secure your spot, a deposit is required when booking a session. This ensures your commitment and helps prevent last-minute cancellations, which can disrupt the sacred flow of our practice.
Cancellation policy: you can cancel and/or reschedule a session at least 24 hours before your appointment and your deposit will be refunded.
Last minute cancellations are seen as a sign of disrespect to the energies at play and the community of seekers and will result in the loss of your deposit. Please honor the time and energy we devote to your spiritual journey.
If a seeker arrives late for their scheduled tarot reading, the payment will be due from the original start time, regardless of the actual start time of the session. Please plan to arrive on time to make the most of your reading.
​For group readings: a deposit will be required, and full payment of the event must be made before or on the same day as the event.The client may cancel or reschedule the event up to 4 days before the established date without any charges. Within 4 days, cancellation will result in the full payment of the invoice.
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Prices for my products and services are subject to change, without notice. Unless otherwise indicated, prices displayed on my website are quoted in Canadian Dollar. (CAD)
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​You agree to be financially responsible for all purchases made by you or someone acting on your behalf through Lumos Oracle website. You agree to use Lumos Oracle website and to purchase services through this website for legitimate, non-commercial purposes only.
Please understand that our website may not always be entirely accurate, up-to-date, or free from errors. Occasionally, we may need to correct mistakes in pricing and descriptions or on the upcoming events.
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Disclaimer
Entertainment Purposes: Tarot readings and other divination services are provided for entertainment purposes only. Lumos Oracle is not responsible for any decisions you make based on the information provided during a reading.
No Guarantees: We do not guarantee the accuracy, completeness, or usefulness of any information provided during a reading.
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Limitation of Liability
To the fullest extent permitted by law, Lumos Oracle shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the website; (d) any bugs, viruses, Trojan horses, or the like that may be transmitted to or through the website by any third party; (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the website.
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Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Canada. By accessing this website and using our services, you agree that any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Canada.
If you access our services from a location outside of Canada, you are responsible for compliance with local laws and regulations.
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Changes to These Terms
Lumos Oracle reserves the right to revise these terms and conditions at any time. By using this website, you agree to be bound by the current version of these terms and conditions.
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Contact Us
If you have any questions about these terms and conditions, please contact us at julie.lumosoracle@gmail.com.